Contact Us

Parents, schools, and students — reach us about cards, top-ups, or a lost card.

Customer Support

For general inquiries and support:

Business Hours

Our support team is available:

  • Monday to Friday: 9:00 AM - 6:00 PM (EAT)
  • Saturday: 10:00 AM - 2:00 PM (EAT)
  • Sunday: Closed

Report Issues

For urgent matters or to report:

  • Technical issues
  • Suspicious activity
  • Account problems
  • Privacy concerns

Please include relevant details such as your account information and a description of the issue for faster assistance.